BHS PATIENT Practice_leaflet revised March 2016.pdf
HWR PATIENT Practice_leaflet revised March 2016.pdf
(Please DO NOT use the Practice email addresses to book appointments or request repeat medications).
We aim to provide a high standard of medical care in a friendly and professional manner.
You can help us achieve our aim by reading this guide and following the suggestions made to ensure that appropriate services can be provided when you most need them.
The guide contains useful information about how to get the most from a visit to the surgery.
SystmOnline allows you to do things like booking appointments and ordering repeat prescriptions at a time convenient to you.
SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. Simply click the relevant logo on the SystmOnline Login page.
Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.
To register for our online services, please complete an application form from Reception or click here to download a copy of the application form.
Please bring the completed form, together with your photo ID and address verification documents to the Surgery. The service is available for patients over 16 years of age.
When you call with these documents, we will be able to provide you with a user name and password.
Once you have obtained your user name and password, please click on the 'Systmonline' logo above to be redirected to the ‘Systmonline’ homepage.
From the ‘Systmonline’ website you will be able to:
- View your past and future appointments
- Book and cancel GP appointments
- View your current prescriptions
- Order your repeat prescriptions
- Complete questionnaires about your health (not yet available)
Appointments are subject to availability – pre-bookable up to 4 weeks ahead. Where there are no appointments available to reserve online for the same day of booking, patients may continue to visit or telephone the Surgery, particularly where an urgent appointment is being requested.